FAQs & help

Order Status Related

What does the different order status signify?
Once you place your order at Nutrafirst, the status of your order will be visible in my accounts section. Your order status may look like -: Payment Pending Authorization It signifies that your order has been logged and we’re waiting for authorization from the payment gateway. Payment Authorized, Order under Processing It shows that the authorization from payment gateway is complete and your order is being processed by the seller. COD Verification Pending It signifies that we have received your request, but the order will be confirmed only after you verify COD order by answering our verification call on your registered mobile number. Order shipped Voila! Your order has been processed by the seller and will be delivered soon at the address provided by you. Order Cancelled It appears when you cancel an order.